“In the following 5 years, we see ourselves inching towards our vision by investing more in new-matured innovation with way breaking and exceptionally innovative computerized hardware, more extensive organization development, and more item offerings.”

Mr Shivkaran (Managing Director, SM Express Logistics Pvt. Ltd.)

As time has advanced, so has the meaning of logistics. The Logistics industry has turned into the core of supply chains. It holds basic significance as it associates a few businesses, providers, and markets with one another. In addition to the fact that logistics is becoming significant for appropriation and other industries, however it has likewise made the dissemination and conveyance of products and services brief, organized, and proficient.

Furthermore, continuous and quick mechanical changes have radically changed clients’ assumptions; they currently shop from the comfort of their homes and anticipate that any product should be conveyed at their doorsteps on schedule. Then again, many organizations depend on transport and logistics to keep their businesses solid. They depend on logistics organizations to assist with increasing the deal and profits dealing with the creation, warehousing, shipment, and conveyance of products.

Mr Shrawan Chaudhary, who once began working as a conveyance leader in one of the messenger organizations to help his routine consumption while pursuing graduation, established SM Express in 1996 to experience his fantasy about providing preeminent logistics services to businesses. He set up the company to help the business value of various brands and maintain their general picture in the market by offering the best logistics services.

Mr Shrawan Chaudhary changed over his vision into a reality as well as trained his brother Mr. Shivkaran to lead the association. Today, Mr. Shivkaran continues to lead the blueprint of vision as outlined by his brother. From being a grassroots field staff to Managing Director, Mr. Shivkaran has been related with SM Express since its inception. With north of twenty years of involvement with the logistics industry, he has the right combination of information, authority, and business discernment to impel SM Express higher than ever of development and enhancement. Under his authority, SM Express settled establishment offices across PAN India. Mr Shivkaran is an energetic devotee of the ‘Human First’ reasoning, innovativeness, innovation, entrepreneurship, and strengthening.


SM Express is one of the leading logistics organizations, providing specific B2B logistics services across multimodal messenger tasks in Pan India since 1996. The company has its base camp in Mumbai, in spite of the fact that it has expanded its tasks to other spaces of logistics and inventory network arrangements. As a logistics specialist organization, SM Express adopts an answer strategy and serves the whole store network of clients. The company is extraordinarily situated to give fitted answers for every one of its clients and thereby helps in reducing costs and increasing the proficiency of their store network. The company has executed significant changes in Information Technology by upgrading frameworks for cutting edge tracking and realtime information to enable clients for “Simplicity of Doing the Business.”

Amazing conveyance the executives cycle, new products, and services to suit client necessities, investigation of client input and delivering responsibilities, perceivability of reports, and capable and straightforward administration rehearses remains the sign of SM services. SM express is the market chief in an exceptional fragment of business and will continue to dominate for years to come.


The most grounded and most fundamental piece of any business is its power and strengths. SM Express is successfully operating in the logistics industry. The core strengths of the company are:

Finished 25 Years in the logistics fragment

Functional in 10,000+ area and 5000+ pin codes

A workforce of 1500+ representatives

Set up 200+ Franchises

Obliges 3500+ faithful clients

Utilizes 300+ business vehicles

Covers 700+ urban communities

1,00,000 sq. ft. Space

4000+ Tons Weight PM


The journey of SM Express has been brimming with challenges, colossal learnings, large freedoms, and a lot of successes.

1996: SM Express was set up as SM Worldwide emphasizing into International business vertical.

2000: It wandered into the Domestic section as a franchisee of a referred to messenger company as SM Worldwide Express.

2007: The organizer late Mr. Shrawan Chaudhary understood the capability of the B2B section and began expanding the organization through possessed branches from 2007 as SM Courier Services Pvt Ltd covering both Domestic and International services.

2014: SM Courier enrolled itself as SM Express Logistics Pvt. Ltd. emphasizing bundle dissemination the country over. Following this, it developed from 40 to 400 accomplices, covering 700 urban areas, 5000 pin codes, and 10,000 areas, having 1,00,000 sq ft space and catering to 3500 clients. SM Express made an extraordinary idea of marketing to the recipient rather than the vender. This opposite selling idea made a specialty for SM Express on the lookout.

2016: SM Express dispatched new products like Premium Air administration and Economy Ground Cargo.

2021: SM Express finished its 25 years and purchased its own SM House.

2022: SM Express is planning to set up its Warehousing, FTL and B2C divisions.


SM Express is continuously building a distinctive brand and generosity in the market since 1996. Continuous help level up-degree, utilization of client’s ideas into business, customized arrangements, and zero resilience in activity are a portion of the variables that put SM Express aside from comparable measured players in the logistics market. Other practices that position the company extraordinarily in the market are:

1. Innovation traveled activities from first mile till the last mile.

2. Magnificent Service in B2B Segment

3. Receptive and community the executives


SM Express offers redid start to finish B2B logistics arrangements and conveyance services in Pan India through a multi-modular methodology. It offers a wide assortment of products and services.


It includes a Premium Product created by the company keeping in mind the necessities of the clients towards safe and quick conveyance of significant and day-definite transfers across India with an unconditional promise. Fast shipments are moved under the most readily accessible premium flight.


Air express services work with shipments that are significant and need quicker conveyance contrasted with surface mode.


A Ground Cargo Product is intended to serve and satisfy clients’ assumptions through surface mode. It is planned keeping in mind the requirement for serious pricing with quality help.


It is another dependable and affordable surface item planned while keeping in mind the requirement for mass development at a practical cost.


SM Express has its international division serving every one of the 220 nations across the globe. It has specialist networks in New York, London, Dubai, Singapore, Nepal, and China and restricts with international partners. It offers international report and non-record house to house services, Door To Airport (Express/Economy administration), Airport to Door (Express/Economy administration), and Imports via Air on Courier and Commercial mode.

The company likewise offers modified stockrooms according to the customer’s ideal prerequisites. Apart from the part load, it likewise gives FTL services to metros. Other than these services, it likewise offers Value Added Services like “Money down” support of its clients. By offering this, the company means to give an ever increasing number of products and services to the clients.


The express logistics industry is witnessing dynamic changes and administration level demands. SM Express visualizes clients’ demands and runs after its satisfaction matching their vision. Notwithstanding 25 years of successful tasks, the company has never digressed from its founding principle for example Delivering Peace of mind through Assured Delivery. It guarantees the strong confidence of its clients through proactive reactions from its Customer Service Team and Excellent Delivery Management Process.


The mission of the company is to be recorded among the main ten express logistics Companies in India. To accomplish this mission, the company is creating entrepreneurship openings for aspiring individuals through the interesting establishment framework, diversifying business, inorganic development, ability obtaining, continuous training, and by reception of the best Industry rehearses”. The vision is to coordinate with the worldwide assistance standard by adopting change the executives rehearses, investment in ability and innovation, and innovating products and services.

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